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Business Intelligence

Never bring your P&L to a rent negotiation

What to bring to a conversation with your landlord and what to leave at home, plus the one series that changes the tone of the discussion.

Most rent conversations go the same way. The tenant explains that things are tough. The landlord listens politely and says a contract is a contract. Everyone stands up and nothing has changed.

That happens because two different conversations are running at once. The tenant is having a conversation about his business. The landlord is having one about his property. Those two never touch.

What you leave at home

Your profit and loss account.

That feels contradictory, because it is exactly the document that proves things are tight. But look at it from the other side of the table. A landlord who sees your margin under pressure hears that your operation is the problem, not his rent. And showing bad numbers hands him information about how much slack you have left.

Your profit and loss account is about you. A rent conversation has to be about the property.

What you bring

Footfall. The number of people walking past or through your location, plotted across several years.

That is the only figure that speaks directly to the value of the location. A landlord does not rent out square meters, he rents out access to passers-by. If there are fewer passers-by, less has been rented out, and that is a fact independent of how your business is running.

I did this with the footfall figures of the shopping center, made visible across the years. Not a table, a line. A table invites an argument about individual numbers. A line across five years leaves no room for the remark that it was a bad month.

How you build it

Start with the footfall series itself, as long as you have it. Five years is better than three, and ten is better than five, because then it covers a period everyone can picture.

Put your annual rent cost next to it, including charges and including the indexations. Then the point is immediately visible: one line goes down, the other goes up.

Divide one by the other and you have your rent per visitor. That single figure, across several years, is your entire argument. You barely have to say anything alongside it.

What you might add: what comparable locations nearby are paying, if you can find that out reliably. And the vacancy rate in the same center or the same street, because that is publicly visible and it is a number landlords are sensitive about.

What you ask for

This is where plenty of conversations still run aground. Do not walk in asking to pay less. Walk in with a proposal.

A temporary adjustment that moves with footfall is often more acceptable to a landlord than a permanent reduction, because it implies things come back when trade improves. A revenue-linked component works for the same reason, though you then need to know exactly which revenue you are showing and agree that up front.

A longer term in exchange for a lower price is another classic that works, because vacancy costs a landlord more than a discount does. Just check carefully whether you want that longer term yourself.

What it will not fix

If footfall is stable and your revenue is falling, you do not have a rent problem. You have a different problem and this conversation will not help you. Worse, your landlord can probably see it too, and then you are weaker than you were before.

So look at your own conversion before you knock on the door. If just as many people come in and fewer of them buy, it is not the location. That is an unpleasant thing to establish, but it is better to establish it yourself than to hear it.

Why this goes beyond rent

The same approach works with a supplier, with your bank, with someone who wants to buy your business. Whoever knows their numbers at the level the discussion is actually held at has the stronger position. Not because numbers are persuasive in themselves, but because they move the conversation from opinions to facts.

And the best prepared party always has the advantage there.

The claim

You are not negotiating about your business, you are negotiating about his property. So bring numbers that are about his property.

Gregory Moureau